etisora.ai / Industries / Healthcare
● Built for Healthcare Practices

Your patients call.
Someone should always answer.

A HIPAA-aware AI voice assistant that picks up after hours, books appointments, and handles routine questions — so your front desk never has to choose between the phone and the patient in front of them.

HIPAA-aware design No staff training required Live in weeks, not months
A team of doctors and nurses at a modern medical practice
📞
After-hours call
Answered in 1 ring
🔒 HIPAA-aware infrastructure
📋 No PHI stored in demo
🔐 Encrypted in transit
🤝 BAA available for production use
The problem

Every unanswered call is a patient who hangs up — and tries somewhere else.

Front desks are stretched thin. Phones ring during patient visits, after hours, and on weekends — and every missed call is a booking, or a patient, you don't get back.

📵

Calls during peak hours

Staff are with patients. The phone rings out, and that caller tries the next practice.

🌙

After-hours & weekends

Patients don't only need you 9–5. Evening and weekend calls go to voicemail — or nowhere.

🔁

The same questions, daily

Hours, insurance, directions, rescheduling — answered dozens of times a day by staff who could be doing more.

📅

No-shows & late cancellations

Without consistent reminders, missed appointments quietly drain revenue every week.


This is the call your patients would hear.

No script, no recording — a live conversation with Mia, answering exactly as she would for a real practice.

● Live call — not a recording
🎙️
A patient calling after hours to book an appointment

Mia answers instantly, takes the patient's details, checks availability and confirms the booking — entirely on her own.

Takes about 3 minutes · Microphone access required · Quick email verification first

✓ Natural, human-paced voice ✓ Trained on your practice details ✓ Connects to your booking system
How it works

Three steps. No new software for your staff to learn.

01

We learn your practice

Hours, services, insurance, scheduling rules — built into the assistant before it ever takes a call.

02

You review every flow

You hear exactly what patients will hear and approve it before it goes live. No surprises.

03

It answers, you focus on care

Calls get handled, bookings get confirmed, and your front desk gets their day back.


Beyond the call

Every call does more than just answer the phone.

Patient details flow into your systems, performance is visible at a glance, and happy patients are invited to tell others — all without anyone on your team lifting a finger.

Reputation — NPS Check-in
⭐

After a good call, Mia can ask one quick question: "On a scale of 0–10, how likely are you to recommend us?"

9–10 → Public review invite 0–6 → Routed to you privately

📌 Builds your public reputation while protecting it.

CRM — Patient Record
🗂️

Coming Soon

Real CRM screenshot showing a patient record created automatically from a call.

📌 No manual data entry — every call becomes a record.

KPI Dashboard — This Month
📊

Coming Soon

Calls answered, appointments booked and time saved — tracked monthly.

📌 Real numbers, not estimates — visible to you anytime.


Compliance isn't an afterthought — it's the starting point.

Handling patient calls means handling sensitive information responsibly. Here's how we approach it.

🔒
Encrypted in transit

Calls and data are encrypted end to end — nothing travels unprotected.

📋
No PHI in this demo

This public demo never asks for or stores protected health information.

🤝
BAA on production deployments

For live practice use, we put a Business Associate Agreement in place with you.

🧭
You stay in control

No medical advice given. Emergencies are always routed to call 911 directly.


From a practice using it
★★★★★
"We were losing after-hours calls every single night. Three weeks in, the assistant was booking appointments at 11pm that we'd have missed completely."
SC
Sarah C.
Operations Manager, Healthcare Clinic

Next step

See how it would work for your practice.

A short call — we'll look at how your front desk handles calls today and where this fits in.

Talk to Our Team
Or email info@etisora.ai

Photo by wavebreakmedia_micro on Freepik