🌊

Speak with Concierge

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6 minutes per email address · info@etisora.ai

Hotels · Resorts · Cruises · Airlines 🌊 ✈️ 🏨 🚢

It's 5 o'clock somewhere — with Etisora, it's everywhere.

We handle every reservation, check-in, and guest request — round the clock. You just enjoy the reviews.

Concierge is your always-on AI voice agent — handling reservations, check-ins, check-outs, dining bookings, loyalty inquiries, and onboard requests in 50+ languages. Every call answered. Every guest scored. Your NPS climbs. Your hold times disappear.

See what it handles →

40%

Of hotel calls
go unanswered

24/7

Guest coverage
no staffing gaps

2wk

Live on your
property

Grand Suite

Direct bookings up 28% — no OTA

LIVE NOW Concierge is online

Cruise Line

Excursion bookings handled instantly

Airlines

Flight changes & rebooking 24/7

🏨 Hotels & Resorts · Room reservations, upgrades, check-in/out

🚢 Cruise Lines · Excursions, dining, cabin enquiries

✈️ Airlines · Rebooking, seat selection, loyalty miles

💎 Loyalty Programs · Points, tier status, redemptions

🌍 Multilingual · 50+ languages, zero hold time

📲 Omnichannel · Voice, SMS, chat — one agent

🏨 Hotels & Resorts · Room reservations, upgrades, check-in/out

🚢 Cruise Lines · Excursions, dining, cabin enquiries

✈️ Airlines · Rebooking, seat selection, loyalty miles

💎 Loyalty Programs · Points, tier status, redemptions

🌍 Multilingual · 50+ languages, zero hold time

📲 Omnichannel · Voice, SMS, chat — one agent

The problem

Every unanswered call is a booking lost to Booking.com.

Hotels, cruise lines and airlines share the same pain points. Call volume peaks exactly when your front desk is busiest. Guests who can't get through book on Expedia — and you pay 15–25% OTA commission on revenue that should have been yours.

📵

40% of hotel calls go unanswered

Front desks are busiest at check-in — exactly when call volume peaks. Guests who can't get through book on Expedia and you pay 15–25% OTA commission on revenue you already earned.

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After-hours = zero service

International guests call at odd hours. Cruise passengers need excursion changes at sea. Airline travellers need rebooking at midnight. Your current staff can't cover it — Concierge can.

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Multilingual guests, one-language staff

Global hotels, cruise lines and airlines serve guests in dozens of languages. A single human team can't match that. Concierge handles 50+ languages fluently, instantly.

💸

Upsell opportunities missed on every call

Room upgrades, spa packages, shore excursions, business class upgrades — agents under pressure forget to offer them. Concierge proactively upsells on every single interaction.

Capabilities

One voice agent. Every touchpoint across your property.

🏨

Hotel Reservations & Upgrades

Room availability, rates, suite upgrades, special requests, early check-in. Completes direct bookings including secure payment — cutting OTA dependency.

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Cruise Line Guest Services

Shore excursion bookings, specialty dining reservations, cabin changes, onboard activity schedules, and port arrival information — handled at sea, 24/7.

✈️

Airline Rebooking & Support

Flight changes, cancellations, seat selection, baggage enquiries, gate updates, and lounge access. Handles disruption scenarios instantly without hold queues.

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Loyalty Programs

Points balances, tier status, redemption options, promotional eligibility. Handles Marriott Bonvoy, Hilton Honors, Delta SkyMiles style integrations out of the box.

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VIP & High-Value Guest Routing

Identifies loyalty tier and spend history. Routes premium guests to dedicated concierge teams with full conversation context — never losing the thread.

🍽️

Dining, Spa & Amenity Booking

Restaurant reservations, spa appointments, pool cabana bookings, room service orders, and in-room dining menus. Every outlet, one voice.

Concierge is live right now

Live Demo

Call Concierge. Ask anything.

Ask about a suite upgrade, your Bonvoy points balance, a shore excursion, or rebooking a disrupted flight. Real AI — not a script. No hold music. No menus.

🏨 Hotel Booking 🚢 Cruise Services ✈️ Flight Changes 💎 Loyalty & Points 🍽️ Dining Reservations 👑 VIP Routing

🏨 🌊 ✈️ 🚢 💎

Verify your email to start a 6-minute live call. Speak naturally — ask anything a hotel guest, cruise passenger, or airline traveller would ask.

6 minutes per email address

Deployment

Live on your property in two weeks.

Systems audit & integration

We connect to your PMS, CRS, loyalty platform, and booking systems. Concierge learns your room types, cabin categories, flight routes, loyalty tiers, dining outlets, and escalation policies — before a single call goes live.

Brand voice training & testing

We train Concierge on your brand voice, VIP protocols, upsell triggers, and escalation rules. Your team reviews and approves every scenario before go-live. No surprises.

Go live with full analytics

Concierge plugs into your existing phone lines. Every call is logged, summarised, and pushed to your dashboard daily — call types, direct booking conversions, upsell rates, and guest satisfaction signals that feed directly into your NPS.

Integrations

Connects to the platforms your property already runs on.

Opera PMS Mews Cloudbeds Agilysys Salesforce HubSpot Marriott Bonvoy API Hilton Honors Oracle Hospitality Sabre GDS Amadeus Twilio WhatsApp Business Calendly Custom API

From the industry

Up to 40% of hotel calls go unanswered — resulting in lost bookings. The AI concierge handles bookings, promotes upsells, modifies reservations and more, while your front desk focuses on the guests already in house.

Canary Technologies · 2026 Hospitality AI Report

Ready to deploy

Stop losing guests to hold queues
and OTA commissions.

One 30-minute call. We'll audit your current guest call flow, identify where you're losing direct bookings, and map out a clear Concierge deployment plan — whether you go ahead or not. No obligation.

Book a Property Strategy Call ✉️ info@etisora.ai

Live in 2 weeks · Custom-built for your property · You own everything we build